Vice President, Internal Relations

San Francisco/Oakland, CA

2023

THE OPPORTUNITY

The Vice President of Internal Relations leads Community Vision’s Human Resources, Operations, Facilities, IT, Compliance, Purchasing and Administrative functions. This position oversees an experienced team who ensures the organization has personnel, process, systems and tools that enable the organization to achieve its mission; that the organization has a work environment where everyone thrives; and that it maintains its strong track record of accurate and timely compliance and reporting. Further, in partnership with the management team, this role leads the planning and implementation of workflow, process, and systems improvement.

The successful candidate will be an enthusiastic, hands-on, solutions-oriented person who values the importance of micro- and macro-level planning, has a thoughtful and pragmatic approach to risk management, understands the importance of flawless compliance, and is committed to excellent customer service for both internal and external clients. They will be able to collect and distill information and opinions from various stakeholders to identify, recommend, and deploy solutions that strengthen the organization’s performance and mission success.

The Vice President, Internal Relations is a member of Community Vision’s Executive Team who reports to the organization’s President.

WHAT YOU WILL DO

  • Collaborate with Community Vision’s President and Executive Team to develop and implement plans for the operational infrastructure of systems and personnel that support the strategic direction of the organization and client experience.
  • Work with the management team to assess workflows and processes; develop and implement changes that improve data collections, operations, protocols, and reporting.
  • Oversee all aspects of human resources including recruiting/retaining excellent talent, onboarding, employment policies, performance management, compensation model, employee benefits, payroll, employee experience, training and professional development.
  • Oversee organizational compliance requirements of funders, investors, regulatory agencies, and other stakeholders including maintaining accurate record-keeping and ensuring timely reporting to said stakeholders, including the CDFI Fund.
  • Oversee operational risk management, including identifying and assessing exposures and implementing solutions. Further review, update organization-level policies and procedures to ensure risk mitigants are in place.
  • Oversee Information Technology including hardware, software systems, internet, and phones, coordination of outsourced vendors, including disaster recovery plans and cyber security in a remote and hybrid environment.
  • Oversee office administration, space use/needs, equipment and systems including a near-term need to assess office strategy and lease renewal.
  • Continually improve effective operations in a remote and hybrid work environment to optimize communication and build culture within and across teams.
  • Responsible for vendor selection and management, including contract negotiations and renewals. Experience with equitable vendor selection practices is a plus.
  • Contribute significantly to a healthy and innovative organizational culture that values collaboration, inclusivity, problem solving, learning, and high quality, community centered results rooted in a commitment to racial, social, and economic equity and justice.

WHO WE’RE LOOKING FOR

Ideal Qualifications

  • 8+ years organizational senior management and operations experience of complex and multi-faceted nonprofit organizations.
  • Community finance experience preferred.
  • A systems-thinker who can see how to build and transform processes and systems within departments and across the organization to support efficiency and growth.
  • Strong understanding of the practices and principles of human resources management as well as organizational culture building.
  • Experience managing a complex compliance function. Experience working at a financial institution and/or with philanthropy and government agencies is a plus.
  • Demonstrated track record of managing organization/operations and selecting and implementing operational systems to support sustainability and growth.
  • Demonstrated experience or exposure to streamlining workflows, process management, and/or continuous improvement.Experience with technology evaluation, implementation, and integration.
  • Proven track record of problem-solving, adapting to changing circumstances, managing evolving priorities, and exceeding goals.Track record of sound business decision-making, drawing on analysis and good judgment.
  • Commitment to and experience with anti-racist practices and building an anti-racist culture. Understanding of anti-racism and cultural diversity frameworks a plus.
  • Ability to foster collaboration, teamwork and lead cross-functional teams.
  • Effective oral, written and presentation skills.
  • Experience living, working, or organizing in the communities we serve – especially areas outside of the Bay Area; Central Valley knowledge is especially desirable.

MORE ABOUT THE POSITION

The Vice President of Internal Relations is a full-time non-exempt position. This position reports to the President. The salary for this position is between $175,000-$210,000 annually, depending on experience. Benefits include: 100% health insurance premium coverage for employees and a contribution towards dependent coverage, dental insurance, long-term disability and life insurance, transportation and cell phone subsidies, employer contributions towards retirement savings, three week vacation at start, and a commitment to work/life balance. Occasional evenings and out of area travel may be necessary. The position involves regular computer and telephone use plus some minimal lifting. The position can be based at either of Community Vision’s offices in San Francisco or Oakland. All staff are currently working remotely with options for hybrid work.

TO APPLY

Send resume and cover letter via email to theo@thenorfusfirm.com. Subject line should read: VP of Internal Relations. Cover letters should discuss your relevant experience, interest in the position and in working at Community Vision. Position is open until filled. For more information on our programs and services, please visit our website at: communityvisionca.org.

Community Vision is an equal opportunity employer and is committed to providing applicants and employees with a diverse, equitable and inclusive environment free of discrimination and harassment. All employment decisions at Community Vision are based on business needs, job requirements and individual qualifications, without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, or any other status protected by the laws or regulations where we operate. Community Vision will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants with these characteristics to apply.